Appointments

However you choose to contact us, we may offer you a consultation:

• by phone
• face-to-face at the surgery

Appointments by phone can be more flexible and often mean you get help sooner.

To cancel your appointment:

• phone us on 029 2049 4537, Monday to Friday from 8:30am to 6pm
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse, or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone or face-to-face
• if you need an interpreter
• if you have any other access or communication needs

To request a home visit, it’s helpful to phone the practice between 9:00 a.m. and 10:30 a.m.

If you are housebound and need an appointment. We will call you first to understand your needs.